TERMS AND CONDITIONS
The reservation includes the ticket for the one-hour excursion in our submersible catamaran on the date and time chosen by the client. In order for a reservation to be compliant, payment of 100% of the total amount of the ticket must have been made.
The price of tickets is € 60.00 for adults and € 40.00 for children from 2 to 14 years. For security reasons access to children under 2 years is NOT allowed.
All passengers must show up at our offices 30 minutes before the departure of the hired excursion, and must present the voucher that was sent to them the day they made their reservation. Failure to submit at the indicated time will result in the immediate cancellation of said reservation without any claim by the client.
The excursion will depart from the port of La Savina and we will head towards the west coast, to the area of Punta Gavina / Punta Pedrera, where we will dive. The dives have an approximate duration of 20 minutes. Once on the surface, we will return to the port, where the excursion will end.
If, due to bad weather or mechanical problems, it is necessary to suspend the departure, the amount of the reservations will be fully refunded, without any claim from the client.
The client may cancel their reservation up to 14 days before the departure of their excursion. In this case, SubCat Formentera will send a voucher in accordance with the reservation canceled to make the excursion within one year from the date of said reservation. After this date, this right will be lost without a claim.
For any questions, do not hesitate to contact us.
Our office hours are 09.00 h. at 20.00 h.